Privacy Policy

Overview

At ITC Soluciones we recognize the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the protection laws applicable in Argentina as well. as in all the countries in which ITC Soluciones can operate. This Privacy Statement describes the general privacy practices of ITC Soluciones that apply to the personal information that we collect, use and share about clients and other individuals who are within our clients, associates businesses, suppliers and other organizations with which ITC Soluciones has or plans to have a business relationship. This Privacy Statement is supplemented by additional or more specific information about the collection or use of personal information, or that related to a specific product or service that you may be using.

Why and how we collect and use your personal information

We may collect your personal information as an individual for a number of purposes, including the following:

Statement of Limit of Liability

Access and use of Web sites or other online services

When you enter one of our Web sites or use an online service, we will collect the information necessary to provide you with access, for the operation of the Web site and to comply with the legal and security requirements that are necessary for the operation of our site, such as passwords, IP addresses, and browser settings. During your visit, we also collect information about your activities to personalize your experience on the Website, such as recording your preferences and settings, and collecting statistics, to help us improve and further develop our Web sites, products and services.

Respond to your requests for information, an order or support or to attend a claim

When you contact us (online or offline) in connection with a request for information, to order a product or service, to receive support or to participate in a forum or other social computing tools, we collect the information ; n necessary to fulfill your request, to grant you access to the product or service, to provide you with support or to be able to contact you. For example, we collect your name and contact information, details about your request and your agreement with us for the fulfillment, delivery and billing of your order, and we may include information from the satisfaction survey of the client.

We retain such information for administrative purposes, to defend our rights, and in connection with our relationship with you. When you provide your name and contact information to register in connection with such a request, the registration can serve to identify you when you visit our Web sites. To order most of the services and products we require to have a registered ID (identification).

Contact with employees of our clients, potential clients, associates and suppliers

In our relationships with potential clients or clients, associates and suppliers, they may provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and users. authorized) for purposes such as contract management and fulfillment, product and service delivery, support provision, billing and relationship management.

Visitor Information

We record information (name, identification, and business contact information) of individuals who visit our sites and locations, and we use camera surveillance for reasons of security of individuals and their belongings, and also for regulatory reasons.

Marketing

Most of the information we collect about you comes from our direct interactions with you. When you register for an event, we may collect information (online or offline) related to the organization of the event and during the event, such as your participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and to use business intelligence to conduct our business and for marketing purposes. You can choose to receive information about our products and services by e-mail, telephone or postal mail, and you can also register for subscriptions. When you visit our Web sites or when you use our services, we can provide you with personalized information. You can always unsubscribe from personalized communications by sending an e-mail to legal@itcsoluciones.com.

Sharing Personal Information

ITC Soluciones, as a global organization that offers a wide variety of products and services, and that has cross-border business processes, management structures and technical systems, has implemented global policies, standards and procedures to protect the personal information constantly. In accordance with this Privacy Statement, as a global company we may share your information with our subsidiaries and transfer it to countries where we do business. Among the subsidiaries controlled by ITC Soluciones, we only grant access to personal information that is needed and necessary for the purposes for which such access is granted.

In some cases, ITC Soluciones uses providers located in several countries to collect, use, analyze and process information on its behalf. When appropriate, ITC Soluciones may also share your personal information with selected associates to help us provide you, or the company you work for, products or services, to fulfill your requests or with your consent. When we select our suppliers and partners we take into account the processes they have to handle the data.

If ITC Soluciones decides to sell, buy, merge or reorganize businesses in some countries, this type of transaction could include the disclosure of personal information to potential or actual buyers, or the receipt of such information from sellers. In this type of transaction, ITC Soluciones has the practice of requiring adequate protection for personal information. Please note that under certain circumstances personal information may be disclosed to government agencies for legal proceedings, by court order, or for legal process. We may also share your personal information to protect the rights or properties of ITC Soluciones, our business associates, suppliers or clients and others, when we have reasonable grounds to believe that such rights or properties have been or could be affected.

Information Accuracy and Security

Our intention is to protect your personal information and maintain its accuracy. ITC Soluciones implements reasonable physical, administrative and technical security measures in order to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit it over the Internet. We also require our providers to protect such information from unauthorized use, use, and disclosure.

Retention Period

We will not retain personal information for longer than is necessary to fulfill the purposes for which it is processed, including ensuring that our processes comply with legal and regulatory obligations (for example, audit , accounting and statutory retention terms), handling disputes and for the establishment, exercise or defense of legal claims in the countries in which we do business. Because circumstances may vary depending on the context and the services, the information provided in the Privacy Policy Statement and in the specific notices may provide more detailed information about the terms applicable to retention.

Changes to our Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our data governance practices. We will post the revised version of the Privacy Statement here, with the revised revision date updated. We urge you to come back and check periodically for any modifications or updates. In the event that we make any substantial modification to this Privacy Statement, we will post a notice at the top of this website for 30 days. By continuing to use our website after the date on which the modifications are effective, we will consider that you have read and understood them.